We look forward to assisting you with your tax refund claim. Your claim form includes a section whereby you nominate us as a professional to act on your behalf for the purpose of the repayment which you nominate us to receive on your behalf. With our no refund, no fee guarantee, we are only entitled to a fee if you receive a refund. All successful claims incur a fee of 28% (+VAT) plus £50 (+VAT) which will be deducted from your refund. This fee covers our time, expertise and liaising with HMRC on your behalf. You can pursue a claim directly with HMRC at no cost to yourself.